Policy about products you obtain through the electronic shop

Returns and Refunds

The books, DVDs and devices are not refundable.

All items will be investigated in case there is a damage due to the postal services. Then you can ask for a replacement by sending us an email to [email protected]

For the Educational courses you may ask for refund 60 days before the start of the course by writing to us at [email protected]. If the time is 59 days and less efore the start of the course the money will be transferred to another course.

A refund will be given if there is a medical reason that prevent the client to participate in the course.

Amelia Booking System Google API Services User Data Policy

Our Identity and Intent

Ergotherapeia I.K.E, with business name Upledger Institute Greece PC, is a legal entity / Personal Company with the Registration number (Γ.Ε.ΜΗ.) 141857101000, Greek VAT number EL800816760, address Cheiden 15, 104 34, Athens, tel number +30 215 535 6688, mob number +30 6948079564

The legal representative of the company by the law is Kyriakos Karampatziakis, OT with the email address [email protected]

Our customers’ right to privacy is of paramount importance to The Upledger Institute Greece, PC and we are committed to respecting and protecting your privacy.

The website upledger.gr belongs to Upledger Institute Greece PC and uses the Amelia plugin as the Booking System for our clients to reserve certain times for the services provided by our personnel/staff.

Amelia Booking System uses Google API Services, through Google Cloud for our personnel to sync their Google Calendars with Amelia Calendar, and provides a 2-way syncing. The Amelia Booking system will request access to our staff members’ Google calendars and will make changes to their calendars according to new bookings through our website. The policy is this website and the Google APIs Terms of Service, govern the use of Google API Services when we request access to Google user data.

Data required

In order to book an appointment we will ask you to submit your name, surname, email address, and mobile number. this information is required to inform you about your appointment, if it is confirmed, rejected, rescheduled for another time and day, or canceled also you will get a notification one day before the day of your appointment as a reminder. If our member of the staff has an issue with the appointment and cannot deliver it , he/she may contact you by mobile phone or email. There is no other information required for booking an appointment for a certain service. This information is stored in our WordPress database and in the Amelia-plugin directory of users. If you wish your personal information to be removed from our database, please inform us by email at [email protected] or [email protected]

In case we intend to ask for any other data that our privacy policy does not include, you will be asked to consent to these changes before you may access that data.

Staff access to Amelia Calendar and syncing with Google Calendar

Kyriakos Karampatziakis will ask you to sign in with your Google account from the back-end of the Amelia plugin on the Worpress platform so your Google Calendar has a 2-way syncing with the Amelia plugin. This means that you will give access to your Calendar events, meetings, appointments, and notes you have done in your Google calendar. Also Amelia plugin has access to book a time in your calendar with the name of your client, and their personal information such as email address and phone number that you must keep secret and only use in case you need to reschedule or cancel the appointment.

In case we intend to ask for any other data that our privacy policy does not include, you will be asked to consent to these changes before you may access that data.

The privacy policy is accessible in our OAuth client configuration.

Your information will not be shared with any third parties.

Upledger and Barral Institute Educational Courses

Photography and Video

We have the right to photograph/video the class lectures for our educational resources, marketing purposes and social media. The photographs/video may include your images. If you do not want to be in photographs/videos, please let us know before the class starts.

Participants are not allowed to photograph/video the class lectures and demonstrations. If you do, we have the right to confiscate your material or request that you delete them on the spot.

In some cases, an instructor may allow you to video their demo. If this is the case, we have no objection to it.